Matthew Jones Help Desk Portal
NetFreaK30 Help Desk
Matthew Jones Help Desk Portal
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General
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Please provide your cell number for texting purposes, including the area code (numbers only):
Do you have a backup solution?
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Unsure
Yes
No
If you're uncertain about your backup needs, I'd be more than happy to assist by exploring a suitable backup solution for you. Would you like me to look into this matter further?
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Yes
No
Antivirus Used:
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Unsure
Windows Defender
Malwarebytes Free
Malwarebytes Pro
Other
If you're uncertain about which antivirus to choose, I can offer you a great option - a 1-year subscription to Malwarebytes Pro at an affordable price of $45.00. Would you be interested in purchasing it through me?
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Yes
No - I'm satisfied with the setup I have
If I already have remote access to your computer, may I kindly request your permission to remotely access it at my earliest convenience? I kindly ask that you leave the computer on and connected to the internet to facilitate this process.
Yes
Yes, but please text or call first
No
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